Terms of Use
These Terms and Conditions set out the rules that govern use of our online casino and sportsbook services. They explain the relationship between us and our users, the responsibilities that apply to accounts, and the conditions under which services, promotions and payments are provided. By registering or using the platform you accept these terms and any updates we publish on the site.
Account responsibilities
Users must provide accurate, complete and up-to-date information when creating an account and during any subsequent verification checks. You are responsible for keeping your login details secure and for all activity that occurs under your account. Do not share your password or allow others to access your account. We may suspend or close accounts where we suspect unauthorised use, fraud, money laundering or breach of these terms.
Eligibility requirements
Access is restricted to persons who are of legal gambling age in their jurisdiction and who are permitted to use our services under applicable law. We may restrict access from certain countries and regions. Accounts belonging to self-excluded or otherwise restricted players will not be permitted to use the service. We reserve the right to request proof of identity, address and age before allowing deposits, gameplay or withdrawals.
Acceptable platform use
Our platform must be used lawfully and in good faith. Prohibited activity includes using automated tools or bots, exploiting software bugs, attempting to manipulate game outcomes, or processing third-party payments on behalf of others. Any abuse of promotions, collusion or suspicious betting patterns may lead to forfeiture of winnings and account closure.
General bonus and promotion rules
Promotions and bonuses are subject to separate terms which form part of these Conditions. Eligibility, wagering requirements, game contribution rates, time limits and maximum bet rules apply as stated in each promotion. We may withhold, adjust or cancel bonuses where we reasonably suspect abuse or error. Taxes and duties on winnings are your responsibility where applicable.
Deposits and withdrawals
We accept a range of payment methods. Minimum and maximum deposit and withdrawal amounts may vary by method and by promotion. Withdrawals may be subject to verification checks, including identity and source of funds. We aim to process withdrawals promptly but may place funds on hold while checks are completed. Chargebacks or reversal of payments without prior contact may result in account suspension and any winnings being voided.
Verification and limits
Before certain transactions can be completed we may request documents such as government ID, proof of address or proof of payment. We may also apply personal limits to deposits, wagers or withdrawals in line with responsible gambling practices.
Dispute resolution
If you have a complaint, contact our support team in the first instance and provide full details. We will investigate and aim to resolve disputes promptly and fairly. If you remain dissatisfied, you may be entitled to escalate your complaint to an independent dispute resolution service where available in your jurisdiction.
Updates to terms and conditions
We may amend these Terms and Conditions from time to time. Material changes will be notified on the site and, where possible, by email to the address on your account. Continued use after notification constitutes acceptance of the updated terms. Check this page regularly to stay informed of any changes.